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Document type:
Konferenzbeitrag / Conference Paper
Title:
Understanding the Patient 2.0
Subtitle:
Gaining Insight into Patients' Rating Behavior by User-generated Physician Review Mining
Collection editors:
Christiansen, Henning; Stojanovic, Isidora; Papadopoulos, George A.
Title of conference publication:
Modeling and Using Context
Subtitle of conference publication:
9th International and Interdisciplinary Conference, CONTEXT 2015, Lanarca, Cyprus, November 2-6,2015. Proceedings
Series title:
Lecture Notes in Computer Science; Lecture Notes in Artificial Intelligence
Series volume:
9405
Conference title:
International and Interdisciplinary Conference on Modeling and Using Context (9., 2015, Larnaca)
Conference title:
CONTEXT 2015
Venue:
Larnaca, Cyprus
Year of conference:
2015
Date of conference beginning:
02.11.2015
Date of conference ending:
06.11.2015
Place of publication:
Cham
Publisher:
Springer
Year:
2015
Pages from - to:
159-171
Language:
Englisch
Keywords:
Health 2.0 ; Rating Behavior ; Patient Opinion Mining on Physician Rating Websites
Abstract:
Patients 2.0 increasingly inform themselves about the quality of medical services on physician rating websites. However, little is known about whether the reviews and ratings on these websites truly reflect the quality of services or whether the ratings on these websites are rather influenced by patients’ individual rating behavior. Therefore, we investigate more than 790; 000 physician reviews on Germany’s most used physician rating website jameda.de. Our results show that patients’ ratings do... »
ISBN:
978-3-319-25590-3 ; 978-3-319-25591-0
Open Access yes or no?:
Nein / No
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