Uncovering the Optimal Delay Time for Pre-moderated User-generated Content on Public Displays
Titel Konferenzpublikation:
CHI '14
Untertitel Konferenzpublikation:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Konferenztitel:
CHI Conference on Human Factors in Computing Systems (2014, Toronto)
Tagungsort:
Toronto, Ontario, Canada
Jahr der Konferenz:
2014
Datum Beginn der Konferenz:
26.04.2014
Datum Ende der Konferenz:
01.05.2014
Verlagsort:
New York, NY, USA
Verlag:
ACM
Jahr:
2014
Seiten von - bis:
1435-1438
Sprache:
Englisch
Stichwörter:
content moderation ; public displays ; twitter
Abstract:
Public displays have advanced from isolated and non interactive "ad" displays which show images and videos to displays that are networked, interactive, and open to a wide variety of content and applications. Prior work has shown large potential of user-generated content on public displays. However, one of the problems with user-generated content on public displays is moderation as content may be explicit or troublesome for a particular location. In this work we explore the expectations of users with regard to content moderation on public displays. An online survey revealed that people not only think that display content should be moderated but also that a delay of up to 10 minutes is acceptable if display content is moderated. In a subsequent in the wild deployment we compared different moderation delays. We found that a moderation delay significantly decreases the number of user-generated posts while at the same time there is no significant effect on users' decision to repeatedly post on the display. «
Public displays have advanced from isolated and non interactive "ad" displays which show images and videos to displays that are networked, interactive, and open to a wide variety of content and applications. Prior work has shown large potential of user-generated content on public displays. However, one of the problems with user-generated content on public displays is moderation as content may be explicit or troublesome for a particular location. In this work we explore the expectations of users... »