- Authors:
- Geierhos, Michaela; Lee, Yeong Su; Schuster, Jörg; Kobothanassi, Despina; Bargel, Matthias
- Document type:
- Konferenzbeitrag / Conference Paper
- Title:
- A Social Media Customer Service
- Collection editors:
- De Bra, Paul; Grønbæk, Kaj
- Title of conference publication:
- Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia
- Conference title:
- ACM Conference on Hypertext and Hypermedia (22., 2011, Eindhoven)
- Venue:
- Eindhoven, The Netherlands
- Year of conference:
- 2011
- Publisher:
- ACM
- Year:
- 2011
- Language:
- Englisch
- Open Access yes or no?:
- Nein / No
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