It is crucial to orient enterprise architecture models towards their stakeholders’ needs. In this paper, we assess formatting geared towards such stakeholder orientation. To this end, we collect requirements from existing research on information presentation, derive guidelines from these requirements, apply these guidelines to an exemplary set of initial models, and experimentally evaluate the added value for stakeholders. We conclude that appropriate application of formatting guidelines in modeling can indeed significantly improve the ease of information gathering. However, neglecting some requirements in favor of others can result in deterioration instead of the expected improvement. At the same time, additional factors should be considered when striving to meet stakeholder needs, such as the use of appropriate references – like enterprise architecture frameworks. Altogether, we furnish a universally applicable, concrete and measurable approach for orienting models towards their st akeholders that promotes ease of information gathering and inclusion through accessibility.
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It is crucial to orient enterprise architecture models towards their stakeholders’ needs. In this paper, we assess formatting geared towards such stakeholder orientation. To this end, we collect requirements from existing research on information presentation, derive guidelines from these requirements, apply these guidelines to an exemplary set of initial models, and experimentally evaluate the added value for stakeholders. We conclude that appropriate application of formatting guidelines in mode...
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