Much attention has been devoted to the effects of artificial
intelligence on individual performance for isolated tasks. To
predict the indirect and longer-term effects of artificial
intelligence in organizations, however, we need to better
understand how artificial intelligence--enabled technology
affects work that is interdependent and completed by multiple
persons in collaboration. We draw from the organizational
learning and strategic management literature to develop a formal
mathematical model that reflects the dynamic, interdependent,
non-linear relationships in the organizational systems in which
artificial intelligence is increasingly embedded. Using the
methodology of system dynamics, we model individual, collective,
and artificial intelligence learning processes and their effects
on performance over time. Our results provide insights into how
artificial intelligence affects organizational learning and
capabilities.
«
Much attention has been devoted to the effects of artificial
intelligence on individual performance for isolated tasks. To
predict the indirect and longer-term effects of artificial
intelligence in organizations, however, we need to better
understand how artificial intelligence--enabled technology
affects work that is interdependent and completed by multiple
persons in collaboration. We draw from the organizational
learning and strategic management literature to develop a formal
mathemat...
»