Enterprise architecture (EA) is a critical key competence in the organization, adaptation and improvement of companies. The objective of this study is to identify and analyze critical success factors associated with EA projects and EA management. In particular, the interrelationships of critical factors as key components were examined. Therefore, we present the first taxonomy of key factors in EA providing an overview of the major areas to be addressed. The assessment revealed five major challenges: communication problems, limited top management support, insufficient EA expertise, ineffective knowledge management and inadequate requirements management. Based on these findings, a comprehensive compilation of strategies was develop encompassing preventative guidelines and reactive approaches. It provides practical recommendations for overcoming the identified obstacles. The measures developed were integrated along the project life cycle with reference to organizational processes, in pa rticular with a focus on change management and controlling. Practical recommendations were tested in expert interviews and business game for their effectiveness.
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Enterprise architecture (EA) is a critical key competence in the organization, adaptation and improvement of companies. The objective of this study is to identify and analyze critical success factors associated with EA projects and EA management. In particular, the interrelationships of critical factors as key components were examined. Therefore, we present the first taxonomy of key factors in EA providing an overview of the major areas to be addressed. The assessment revealed five major challen...
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